Subscription Auto-Renewal Policy
Subscriptions are per student for a pre-paid one-month subscription term. Your subscription will automatically renew at the end of each subscription term for another one-month term. You agree that we may automatically renew your subscription and charge your account on the one-month anniversary of your last subscription date (the “Renewal Date”), unless you cancel your subscription before the Renewal Date. United Digital Learning (UDL) will automatically renew your subscription each month on the Renewal Date until you cancel your subscription or UDL no longer offers the subscription service.
Notice of Automatic Renewal
You will receive an email notice approximately 10 days prior to the Renewal Date. The notice will let you know that your current subscription term is about to end and the Renewal Date when your subscription will be renewed and your account charged. All notices regarding your subscription will be sent to your last email of record. To cancel your subscription without your account being charged for the next term, you must do so before the Renewal Date. Please keep a record of when your subscription term ends and the next Renewal Date. You are responsible for timely canceling your subscription regardless of whether you receive any notice from us.
Payment and Price
Monthly subscription price is per student with up to 12 enrolled courses at any one time. The renewal payment is due on the Renewal Date and will automatically be charged to the same credit card that you used for the original subscription registration or the most recent renewal. Please notify United Digital Learning Customer Service at 1-866-841-4284 before the Renewal Date of any changes to your email, account or billing information. The renewal price will be the same price as for the prior one-month subscription term unless UDL gives you advance notice of a price change. You will also receive a notice if there are any changes to the subscription service terms.
The initial subscription payment is NOT refundable. We will refund your renewal payment provided that you cancel your subscription during the 7 day period following the Renewal Date, as applicable. After the end of the applicable 7 day refund period, your one-month subscription payment is non-refundable.
How to Cancel Automatic Renewal
You must contact United Digital Learning Customer Service at 1-866-841-4284 to cancel your subscription. If you cancel within 7 days after the Renewal Date, your cancellation will be effective at the end of the then-current one-month subscription term for which you have already paid.
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